Issue:
After upgrading a test site I came across this error in the Component Status Messages. SMS_REST_PROVIDER: Administration service process is not running.
Warning Milestone TST 12/11/2018 1:06:32 PM Server.Domain.X
SMS_REST_PROVIDER 11602 Administration service process is not running.
Cause:
checking the matching log file \\siteserver\SMS_STST\CMProviderLog\SMS_Rest_Provider.log
Determining if Service is up and running SMS_REST_PROVIDER 12/11/2018 4:57:00 AM 3088 (0x0C10)
Determining if Service SCCMProviderGraph.exe is up and running SMS_REST_PROVIDER 12/11/2018 4:57:00 AM 3088 (0x0C10)
Service is not up and running, restarting it SMS_REST_PROVIDER 12/11/2018 4:57:00 AM 3088 (0x0C10)
Checking if the value of allow CCM generated certificate has changed. SMS_REST_PROVIDER 12/11/2018 4:57:00 AM 3088 (0x0C10)
Allow CCM generated certificate: False SMS_REST_PROVIDER 12/11/2018 4:57:00 AM 3088 (0x0C10)
WARNING: Not allowed to use CCM generated certificate. Process will start relying on current SSL bindings SMS_REST_PROVIDER 12/11/2018 4:57:00 AM 3088 (0x0C10)
Started CMSevice with process ID 11864 SMS_REST_PROVIDER 12/11/2018 4:57:00 AM 3088 (0x0C10)
process SCCMProviderGraph Exited SMS_REST_PROVIDER 12/11/2018 4:57:00 AM 3088 (0x0C10)
STATMSG: ID=11602 SEV=W LEV=M SOURCE="SMS Server" COMP="SMS_REST_PROVIDER" SYS=Server.Domain.X SITE=TST PID=9020 TID=3088 GMTDATE=Tue Dec 11 03:57:00.180 2018 ISTR0="" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0 SMS_REST_PROVIDER 12/11/2018 4:57:00 AM 3088 (0x0C10)
WARNING: Detected the service stopped but it has stopped multiple times in a short time, waiting before retry. SMS_REST_PROVIDER 12/11/2018 4:57:00 AM 3088 (0x0C10)
When I checked the eventvwr on the site system the problem was very clear. The service couldn’t start because the .NET version wasn’t at the right level. It was running an older version of .NET that wasn’t able to start SCCMProviderGraph.exe
Eventlog:
Log Name: Application
Source: .NET Runtime
Date: 12/11/2018 1:06:32 PM
Event ID: 1024
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Server.Domain.X
Description:
.NET Runtime version : 4.0.30319.34014 - This application could not be started.This application requires one of the following versions of the .NET Framework:
.NETFramework,Version=v4.5.2
Solution:
After updating the .NET to .NET 4.7.2 and restarting the site server the problem was solved and the service process is running.
Information Milestone TST 12/12/2018 3:03:56 AM Server.Domain.X
SMS_REST_PROVIDER 11601 Administration service process is running.